All goods we sell are packaged appropriately for safe shipment. In the event of a problem with your purchase, please contact us using the contact form. If the package is seriously damaged and you are in a position to refuse a delivery, do so.

This is important should you or we ever need to instigate an insurance claim. We may ask you for photos, so you might want to take one or more as a precautionary measure.

Remember: We’re here to help you not just choose the right product for your needs, but to receive an irreproachable level of service at every level. Thank you for your custom.